Address: Sephora Emirates L.L.C, P.O. Box 116420, Dubai, United Arab Emirates
Address: Sephora Emirates L.L.C, P.O. Box 116420, Dubai, United Arab Emirates
Sephora UAE is like your personal beauty wonderland. When you walk in it feels like you’ve stepped into a dream filled with makeup, skincare, and all beauty things. Whether you're a makeup expert or just starting there’s something special waiting for you at Sephora.
Sephora UAE Helpline
You can connect with Sephora customer service through the online contact form or the below email
Email:customercare@sephora.ae
Sephora UAE Payment Method
Credit/Debit Cards (Visa, Mastercard, American Express), Apple Pay (app only), and Cash on Delivery
Sephora Delivery Info
Sephora offers free delivery on all orders over AED 250. Same-day delivery is available in Dubai, Abu Dhabi, and Sharjah for AED 25, while Standard (Next Day) Delivery costs AED 20. You can also choose Click & Collect from your nearest store for AED 15. For Cash on Delivery, an additional AED 10 fee applies. Gold Beauty Pass members, however, enjoy free delivery with no minimum order required.
Sephora Return & Refund Process
Customers can report the defective or missing item within 7 days of delivery. You can send Sephora pictures and order details. After making sure the order is damaged, the refund will be credited to your account within 14 business days.
Sephora Beauty Offers
Enjoy free gifts and samples through Sephora UAE's Beauty Offers. Sephora regularly updates its Beauty Offers category with the latest brand promotions, special coupons, and new deals, giving you access to exclusive perks and special discounts.
Sephora Beauty Pass
Join the Sephora Beauty Pass loyalty program and start earning points with every purchase, which can be redeemed for fantastic rewards like deluxe samples, full-sized products, free deliveries, and more. Accumulate 200 points to redeem a gift, with each point valued at AED 10. Collect 1,000 points for VIP gifts or invitations to exclusive events. As a member, you also enjoy early access to sales and special promotions, giving you a head start on the best deals. It's Sephora's way of thanking you for your loyalty!