Address: The Petshop LLC, Dubai Investment Park - 1, - DU, United Arab Emirates
Address: The Petshop LLC, Dubai Investment Park - 1, - DU, United Arab Emirates
The Petshop/ Dubai Pet Food began as a small business with a big dream: to provide pet owners with a convenient place to buy all the supplies they need for their animals. Explore the variety of pet food selected to meet the needs of pets with varying nutritional requirements. The Petshop many pet foods, including mainstream and specialty brands, for canines, felines, avians, and rodents.
The Petshop Helpline
Tel:800 738 7467
Email: customerservice@thepetshop.com
WhatsApp: 050 419 5967
The Petshop Payment Method
Credit/Debit Card (Visa, Mastercard)
The Petshop Delivery Info
The Petshop standard shipping is free for orders above AED 100, with same-day delivery in Dubai for orders placed before 9 AM, and next-day delivery in Abu Dhabi, Sharjah, and other areas. Express shipping in Dubai delivers within 4 hours for orders placed between 9 AM and 6 PM, and this is only available for orders over AED 100 with a shipping fee of AED 19. Standard shipping below AED 100 charges are AED 20.
The Petshop Return & Refund Policy
You can return items within 7 days of delivery, provided they are unused, unwashed, in original packaging, and with all tags intact. Items purchased on discount, used items, altered products, frozen items, and livestock are excluded from the return policy. Refunds are processed within 5-7 business days after receiving the returned product.
The Petshop Loyalty Program
You can join the Petshop rewards program and get 3% cashback on your every purchase. You will earn one coin for every AED spent, and 100 coins equals AED 3. The coins will be valid for 180 days, and you can use them to save more money.