Address: Majid Al Futtaim Headquarters, Tower 1, 10th Floor, City Centre Deira Complex, Dubai, UAE
Address: Majid Al Futtaim Headquarters, Tower 1, 10th Floor, City Centre Deira Complex, Dubai, UAE
About Shiseido
Shiseido offers luxury Japanese skincare, makeup, and fragrance products with over 150 years of beauty innovation backing it. Customers can buy them online with living solutions in skincare and free samples with every order along with exclusive offers. Advanced technology combined with the merit of natural ingredients underlines how Shiseido products cater to diverse customer needs across the UAE. Moreover, Shiseido provides e-consultations that can guide clients in finding the perfect beauty regimen to suit their unique skin types.
Shiseido Helpline
To contact Shiseido UAE's Customer Service, you can fill out the form on their website with your specific question. Alternatively, you may reach their customer service directly by calling:
Helpline: 800 773663
Email: customercare@shiseido.me
Representatives are available to assist you daily between 10 AM and 10 PM GMT+4. For country-specific inquiries.
Shiseido Payment Method
Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Cash on Delivery (COD), and Apple Pay.
Shiseido Delivery Method
Shiseido aims to deliver orders on or near the estimated date, though this is subject to change. A delivery charge of AED 30 applies within the UAE for orders below AED 300 with same-day delivery available in Dubai for orders placed by 6 PM. For international shipping, customers are responsible for all arrangements and paperwork.
Shiseido Return & Refund Policy
Shiseido allows refunds or exchanges within 7 days of delivery for full-priced items and 1–3 days for discounted items. Refunds or exchanges are only provided in case of manufacturing defects, and exchanges are allowed only for items of equal or higher value. Items must be unused with all tags attached and in their original packaging. Refunds are processed in the country of purchase and through the original payment method once the return is approved. They also offer a free return policy.
Shiseido Best Seller Rewards
Shiseido offers a special promotion where customers receive three complimentary samples with every order. This allows customers to try out additional products tailored to their preferences and needs. The samples are a great way to explore Shiseido's range of skincare, makeup, and fragrance items, enhancing the overall shopping experience.