Address: Join Ventures General Trading LLC, IGP, Warehouse No. 10,Umm Suqeim St, Al Quoz Industrial Area 3, Dubai, UAE
Address: Join Ventures General Trading LLC, IGP, Warehouse No. 10,Umm Suqeim St, Al Quoz Industrial Area 3, Dubai, UAE
IGP is the largest e-gift store where one may find any kind of gift for every occasion fresh flowers, irresistible cakes, scrumptious chocolates, or personalized stuff. One of the major highlights of IGP UAE is personalized gifting, which lets customers personalize items like mugs, hampers, and floral arrangements to make their presents all the more memorable. With a focus on quality and customer satisfaction, it has earned a reputation as one of the most reliable platforms for sending gifts anywhere in the UAE.
IGP Helpline
You can contact their customer services by the following details
Tel: +971 4204 9433
Email: contact@igp.com
IGP Payment Method
Credit/Debit card (Visa, MasterCard), Apple Pay, Google Pay, Buy Now Pay Later (Tabby, Tamara) and Cash On Delivery.
IGP Delivery Info
IGP UAE offers a flexible and customer-friendly delivery policy. They provide same-day delivery across the UAE, including major cities like Dubai and Abu Dhabi. For those looking for quicker service, they offer a 1-hour delivery option in select locations. Additionally, customers can schedule their deliveries to arrive at a specific date or time, including midnight deliveries for special surprises. Orders above AED 250 qualify for free shipping.
IGP Return & Refund Policy
For personalized products, returns are not accepted. For non-personalized items that are in good condition but not desired, customers can request a refund in the form of an IGP gift voucher valid for 12 months. In cases of damaged, incorrect, or missing products or where the quality is poor, customers can contact IGP within 48 hours for hand-delivered items (such as flowers and cakes) or within 10 days for couriered products. They are required to provide a photo of the product to initiate a replacement, refund, or gift voucher. Refunds are processed within 24 hours. However, refunds are not provided for failed deliveries due to incorrect addresses or unavailability of the recipient.
IGP Seasonal Discounts
IGP UAE offers various seasonal discounts throughout the year, including major events like Black Friday, Ramadan, Valentine's Day, the End-of-Season Sale, and the Mid-Season Sale. These sales feature discounted prices on a range of items such as flowers, gourmet gift hampers, and personalized gifts.