Address: Eros Electricals LLC (“Eros”), PO Box No.1184, Dubai, United Arab Emirates
Address: Eros Electricals LLC (“Eros”), PO Box No.1184, Dubai, United Arab Emirates
Eros is a one-stop online destination for all electronics items. The brand proudly presents you with an extensive array of sleek laptops, innovative appliances, smartphones, computers, tablets, and relevant accessories.
Eros Helpline
Tel:8003767
Email:customercare@erosgroup.ae
Eros Payment Method
Debit/Credit Cards (Visa, Mastercard, Amex), Apple Pay, Samsung Pay, Smiles, Buy Now Pay Later (Tabby, Tamara), Easy Payment Plan and Cash on delivery.
Eros Delivery Info
Eros's standard delivery time is 1-2 working days, and shipping is free on orders above AED 300. Click and Collect standard time is 1-2 working days.
Eros Return & Refund Policy
Eros offers refunds and replacements for defective or damaged items after inspection by their Service Centre. Refunds are processed within 15-20 working days, excluding shipping charges. Claims for defective, or non-delivered products must be reported within 7 days, and returns must be unused, in original packaging, with a receipt. Refunds for cash-on-delivery purchases are issued via cheque, and sale items are non-refundable. Cancellations are allowed before shipping, but may incur charges if already processed.