Address: du (Emirates Integrated Telecommunications Company), Dubai Hills – Business Park 2, Dubai, UAE
Address: du (Emirates Integrated Telecommunications Company), Dubai Hills – Business Park 2, Dubai, UAE
Connect with the world while enjoying an uninterrupted network with Du. By providing mobile and stable services, internet access, and IPTV services to individuals, homes, and businesses across the UAE, Du hopes to unite the country's diverse population.
Mobile Plans: Postpaid Plans, Special Number Plans, Data Only SIM, Phones+Plan, Flexi Plan, Youth Box, Roaming Plan, Tourist Plan, Internet Calling Pack, Multi Sim, and More.
Internet & TV Plan: Home Wireless Plan, du home internet & TV and more
Smart Devices: Du Smart Car, Smart Devices sim.
du Helpline
du custoer service is available 24/7 through Blu app.
Tel: 155
Blu WhatsApp: +971582428268
du Payment Method
Credit/Debit Cards (Visa, Mastercard, American Express), Easy installment by local banks, Google Pay, Samsung Pay, and Apple Pay.
du Cancellation & Refund Policy
You can request a refund of any remaining credit in your Du Prepaid wallet if you cancel your du prepaid line, switch to du Postpaid, or move between consumer and enterprise accounts. The refund must be requested within 90 days and will be transferred to a bank account in the same name as the phone account, excluding any promotional or bonus credit. Refunds may take up to a month to process. For Postpaid, if you can cancel the plan, then you will get a refund for any remaining credit or balance to your bank account. You can also request a cash refund and receive it from the nearest du outlet.