Cartlow is the largest e-commerce platform in the UAE focusing on reselling used refurbished and open-box items at affordable prices. Its portfolio comprises an extensive range of products from electronics, home appliances and fashion. Cartlow seeks to minimize e-waste by promoting the reuse of quality merchandise for a sustainable lifestyle.
Cartlow Helpline
Helpline: +971 (04) 5616814
Email: hello@cartlow.com
Cartlow Payment Method
Visa, MasterCard, Mada Credit Cards. Easy Installment Plan, Tabby, and Cash on Delivery (COD).
Cartlow Delivery Info
Cartlow deliver across the UAE, Saudi Arabia and Kuwait and their typical delivery time frame is 1-3 working days. Free delivery is available on orders over AED 200. If your order is below AED 200, then you will be charge delivery fee of AED 13 for small items, AED 19 for Medium Items and AED 49 for Heavy items.
Cartlow Return & Refund Policy
Cartlow’s return policy allows customers to return products within 10 days of receipt if they are in their original unused condition and packaging. Refunds for products paid via credit or debit card will be processed back to the original card, while refunds for Cash on Delivery (COD) payments will be credited to the customer’s Cartlow wallet, which can then be transferred to a bank account. If a return is initiated for reasons like changing your mind or disliking the product, shipping costs for the return will apply. Non-returnable items include used personal care products, hygiene products and certain grocery items.
Cartlow Deals
Cartlow offers a variety of deals and discounts including promotions of up to 60% off on electronics, beauty products, fitness items and more. They regularly provide promo codes such as NOW15 which grants an additional 15% off and APPNEW for extra discounts on first order when shopping via their app.