Klook Coupon Code & Voucher Code Jan 2025

About Klook

Klook is a Hong Kong-based online travel booking platform that offers a wide range of travel-related services, including booking tickets for attractions, activities, tours, and transportation and providing travel guides and recommendations. The company was founded in 2014 and has grown to become one of Asia's leading travel booking platforms, with operations in over 20 countries worldwide.

Klook Helpline 

You can contact Klook customer service via live chat on it app or website. 

Klook Payment Method

Debit Cards/Credit Cards (Visa, MasterCard, JCB, American Express, Union Pay, Discover, Diners Club, Cartes Bancaires, Korean Local Card), Apple Pay, Google Pay, AliPay, GrabPay, WeChat Pay, iDEAL, PayMe, Toss e-wallet, and many other digital wallets according to country. 

Klook Cancellation & Refund Policy

Klook cancellation policies depend on each activity or tour's specific terms and conditions. Some activities allow cancellations, while others do not. Refund requests can only be made for activities that permit cancellations within the specified time frame. Once a refund request is submitted, the support team will review the activity to ensure all terms and conditions are met. If approved, the refund will be issued to your original payment method.

Klook APP

Download the Klook app from the iOS or Android store to unlock unlimited savings. Enjoy a flat 5% discount on your first booking through the app. Plus, discover exclusive offers, last-minute deals, and instant discounts available only for app users!

Klook Credit

Join the Klook loyalty program today and enjoy saving money. You can unlock exclusive deals and discounts according to your level.  After completing an activity booked on Klook, you'll earn 0.3-3% of the booking amount in Klook credits, depending on your rewards level. You can also earn additional credits by leaving reviews, with 100 credits equaling 1 USD for future bookings. When you have 10 Klook credits, you can use those credits at the checkout page for a discount. 

Klook Upgrade

Klook Upgrades offer enhanced security and protection for all customers. By joining Klook Upgrades, members can enjoy a 60% refund on all activities, even those that are non-cancellable. Additionally, the upgrade includes Personal Accident (PA) insurance, providing extra coverage and stress-free trip.

Klook Satisfaction Guarantee

Klook users can take advantage of the Satisfaction Guarantee when booking an activity, allowing for a 100% refund if the experience doesn't meet their expectations. To claim, simply submit proof, and the review process will take up to 30 days. If approved, the refund will be processed within 30 business days. Please note that bookings with applied discounts or promo codes are not eligible for refunds under this policy.